Support for BookStack
BookStack support is provided at few different tiers depending on
what might suit you or your business.
Our official paid support services are provided by HTTP Functions Ltd.
Community Support
Free
Open use of documentation and
YouTube
guidance
No assurance of response, support or resolution
Professional Support Plan
£450 /year
Email / Help-desk based support
Covers installation and updating issues
High priority triage and handling of bug and issue reports
Supports development & maintenance of the open source platform
Enterprise Support Plan
£4,500 /year
Includes everything in the Professional Support Plan
Highest priority handling of support requests
Active assistance for API integrations & platform extension
Feature and road-map discussion with the core project maintainer
Zoom/Teams/Meet/Discord based video support & advice
(Up to 10 hours per year)
(Up to 10 hours per year)
Already have a support plan?
Login to the support portal here
VAT is not included in current pricing although may be chargeable in the future.
Full terms and conditions of support services can be found here.